Privacy Policy

This privacy policy sets out how Rococo Rainbow uses and protects any information that you give us when you use this website or sign up to our newsletters, communications or competitions.

Rococo Rainbow is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rococo Rainbow may change this policy now and again by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2022.

What We Collect

We may collect the following information:

Name and wedding date.

Contact information including email address.

Demographic information such as postcode, preferences and interests.

Oher information relevant to customer surveys and / or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal Record Keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone or mail.

We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Please contact us at info@rococorainbow.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@rococorainbow.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk